Christmas Characters Gift Tag - Set of 10

Product description

Christmas Characters Gift Tags

Set of 10 Tags - Christmas Characters Design - Tag Size 7cm x 10cm 

Delivery & returns

Delivery

Standard Delivery costs £3.99 to UK mainland only (excluding Scottish Highlands & Islands). Delivery within 3-5 working days once despatched. Orders placed after 12 noon will be despatched the next working day. Delivery service used is either Royal Mail Tracked 48, Royal Mail 2nd Class or Parcelforce 48. Safe place option available. Please note this is not a guaranteed service.

Express Delivery costs £5.99. Delivery within 1-2 workings days once despatched. Orders placed after 12 noon will be despatched the next working day. Delivery service used is Royal Mail Tracked 24. Safe place option available. Please note this is not a guaranteed service.

Packaging

We as a company try to recycle packaging as much as possible. This includes delivery boxes and filling. So please be aware your products maybe packaged on arrival in a recycled box as we are just trying to help the environment a little bit.

Click here to read Sparkle's Delivery Policy

Returns

If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase (delivery note or Invoice) and we'll exchange or refund it. Please email returns@giftenvy.co.uk if you wish to return an product, by return email you will receive a returns form to include in your parcel.

Unless faulty, this should be within 30 days of receiving your order. By original condition, we'd expect this to mean that you've kept packaging and labels, and that the item is unused and undamaged.

Buyer to pay return postage costs. We recommend that you obtain a certificate of postage with adequate insurance from the Post Office if making a return, to enable you to make a claim for any loss or damage, as we are unable to compensate for return parcels that are lost or damaged in transit.

Return address:

Gift Envy, Returns, Village Farm Business Park, Foston on the Wolds, Driffield, East Yorkshire, YO25 8BJ

Once the item has been returned in it's original condition a full refund (excluding postage & packaging costs) will be processed within 14 days of receiving the item.

Faulty Items

All faulty items must be reported within 5 days of receiving the item, by emailing returns@giftenvy.co.uk

You will then receive by email a returns form to be fill in and included in the parcel, plus a pre-paid returns label to be attached to the parcel. This can then be dropped off at any post office. Please retained your proof of postage. 

Damaged in Transit 

All items that have arrived damaged must be reported within 3 days of receiving the item, by emailing returns@giftenvy.co.uk. Please include pictures of the damage, the packaging used and the box it arrived in. By return email you will be advised if a refund will be issued or a replacement sent and arrangements made for the damaged item. 

Refund Policy 

If you’ve changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we’ll exchange or refund it.

Unless faulty, this should be within 30 days of receiving your order. By original condition, we’d expect this to mean that you’ve kept packaging and labels, and that the item is undamaged and unused.

Once returned, we’ll refund the person who originally placed and paid for the order, by the same means the order was placed with within 14 days. This includes items you've purchased in Clearance events. 

Terms & Conditions

• If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll exchange or refund it
• Unless faulty, this should be within 30 days of purchase
• Ordinarily if you have your receipt or delivery note we'll refund the original debit, credit or charge card used to purchase. This includes items you've purchased in sale events

Please return any unwanted item, unless faulty, in its original condition. We'd expect this to mean that: 

• you've kept all original packaging and labels
• it's undamaged and unused (excludes normal examination of the product as you might do in store)
• you haven't entered any personal data on to the product

    This does not affect your statutory rights.

Click here to read Sparkle's Returns Policy

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